====== [hemmerling] Negociations ====== Related pages: *[[marketing.html|Marketing, Self-Marketing]]. *[[de:negociations.html|Verhandlungen]]. ===== Me ===== ==== The "4 W's and an H" for Negociations and E-Mail Answers ==== -Who ? *Who is against /for it? Why? -What ? *What do you want to achieve? *What is your desired outcome? *What is their desired outcome? *What is in it for them? *What are their fears? *What are their values / believes? *What are their needs? *What is missing? *What are people saying? -Where / When ? *Where in your team / organisation sits that? *Where does this issue / problem surface? Everywhere? Certain times? Certain projects? -Why ? *Why should we care? Why is that important? Why do we / you need to do that? -How ? *How should we approach it? *How might we solve this? *How should we improve? ===== Experts ===== *[[http://www.xing.com/profile/Merete_Beckmann/|XING "Merete Beckmann"]], [[http://www.linkedin.com/in/meretebeckmann/|LinkedIn "Merete Beckmann"]] of Google Deutschland. ===== Literature ===== ==== Learning to Listen ===== *Kindle E-Book [[http://www.amazon.de/exec/obidos/ASIN/B009KK64LA/hemmerling-21|Richard Mullender: "Dispelling the Myths and Rediscovering the Lost Art of Listening. Communication Secrets of a Hostage Negotiator Part 1"]]. *No paper book available at Amazon DE / UK / US :-(. *The accompanying website [[https://mullenders.org/|Richard Mullender]]. *Books by [[https://www.amazon.de/Matthias-Schranner/e/B0043C05GA/|Matthias Schranner]] - "Matthias Schranner wurde von Polizei und FBI für schwierigste Verhandlungen ausgebildet. Als Berater unterstützt er mit seinem Institut – SNI – die UN, globale Unternehmen und politische Parteien in schwierigen Verhandlungen". ==== Sales Psychology / Negotiating Skills ==== *Book [[http://www.amazon.de/exec/obidos/ASIN/3456857209/hemmerling-21|Robert B. Cialdini: "Die Psychologie des Überzeugens: Wie Sie sich selbst und Ihren Mitmenschen auf die Schliche kommen"]], 2017. *Book [[http://www.amazon.de/exec/obidos/ASIN/0141049944/hemmerling-21|Stuart Diamond: "Getting More: How You Can Negotiate to Succeed in Work and Life"]], 2011. *Neil Rackham. *Book [[http://www.amazon.de/exec/obidos/ASIN/0070511136/hemmerling-21|Neil Rackham: "Spin Selling"]], 1988. *Book [[http://www.amazon.de/exec/obidos/ASIN/0446672319/hemmerling-21|Harry Beckwith: "Selling the Invisible: A Field Guide to Modern Marketing"]], 2012. *Book [[http://www.amazon.de/exec/obidos/ASIN/0615892116/hemmerling-21|Alexandra Masters: "To Sell is Human: Influence & Inspire Everyone to Take Action With This Revolutionary Guide to Crafting Business Success"]], 2013. ==== Meaning of Words, Writing, Expressions ==== *Book [[http://www.amazon.de/exec/obidos/ASIN/009168031X/hemmerling-21|Alastair Crompton: "Craft of Copywriting"]], 1994. *Book [[http://www.amazon.de/exec/obidos/ASIN/3873873702/hemmerling-21|Shelle Rose Charvet, Vukadin Milojevic: "Wort sei Dank: Von der Anwendung und Wirkung effektiver Sprachmuster. Angewandtes NLP"]], 1998. ==== Human Behaviour in general ==== *Buch [[http://www.amazon.de/exec/obidos/ASIN/B01NH0EMN4/hemmerling-21|Matt Ridley: "The Origins of Virtue: Human Instincts and The Evolution of Cooperation"]], 1998. *Buch [[http://www.amazon.de/exec/obidos/ASIN/3868827188/hemmerling-21|Gavin De Becker: "Vertraue deiner Angst: Wie unsere Intuition uns vor Gewalt schützt]], 2016. {{tag>negociations negociation}} This document is available in [[de:negociations.html|{{flags:de.png|german}}]] language, too !