[hemmerling] Publications

1. I am one of the co-authors of the book ”The ITSM Experience: Real Life Remarkable ITSM Experiences - 2010 Edition”. Publisher: Ivanka Menken, The Art of Service. Publishing house: Emereo Pty Ltd (30. August 2010). ISBN-10: 1742444741. ISBN-13: 978-1742444741
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   • The ITSM Experience: Real Life Remarkable ITSM Experiences - 2010 Edition, paperback issue.
   • You may read here the full text of my contribution ”ITSM – from trainer’s goldmine to transparent market – a travel in time” to the book “The ITSM Experience: Real Life Remarkable ITSM Experiences - 2010 Edition”.
2. I am one of the co-authors of the book ”The ITIL Experience: 67 Real Life Remarkable ITIL Experiences”. Publisher: Ivanka Menken, The Art of Service. Publishing house: Emereo Pty Ltd (2. November 2009). ISBN-10: 1742442188. ISBN-13: 978-1742442181
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   • The ITIL Experience: 67 Real Life Remarkable ITIL Experiences, paperback issue.
   • You may read here the full text of my contribution ”ITIL - A Framework for IT Quality Management” to the book “The ITIL Experience: 67 Real Life Remarkable ITIL Experiences”.
3. “Sommer, Sonne, SummerSchool”, magazine “AStRein - Die Campus-Zeitung der FHH”, issue 03, October 2008, page 14.
   • You may read the complete text of the article ”Sommer, Sonne, SummerSchool” here.
   • You may download the PDF issue of the magazine "AStRein - Die Campus-Zeitung der FHH", Ausgabe 03,Oktober 2008 here.
4. “The meaning of chinese fireworks for Europe. China firecracker”. News magazine ”Voice”, issue “02th”, February 2003, page 13, editorial contribution ( article ) by Rolf Hemmerling and Yanni Ji. Chinese adaption: Yanni Ji. Retranslation from chinese: Yanni Ji, Yan Guo
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   • You may read the full text of the english translation of the article ”The meaning of chinese fireworks for Europe. China firecracker”.
5. By my editorial contributions, I filled most part of the contents of the issues 2/1989, 1/1990, 2/1990 of the magazine “PEARL-Mail”, published by Prof. Dr. L. Frevert, Fachhochschule Bielefeld, IFE, Wilhelm-Bertelsmann-Straße 10, D-33602 Bielefeld, Germany. The issues were collected at the Technische Informationsbibliothek und Universitätsbibliothek Hannover, Germany. Signature “ZO 7502”.
6. 1989 - 1992 I participated in the “FORUM” of the EFFO ( European Forum for OS-9, P.O. Box, CH-8606 Greifensee, Switzerland ), which was published on floppy disks. My contributions and letters were published in the issues 11 - 23. The FORUM disks are archived at ftp://os9archive.rtsi.com/OS9/OSK/EFFO/

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